Important Changes to the Adult Safeguarding Referral Process
Posted on:
From 3rd April 2023, Cornwall Council will be introducing a new way for adult safeguarding referrals to be made.
Adults, carers, families and others concerned about an adult experiencing, or at risk of, abuse or neglect, can make a direct referral themselves; by either:
- calling the contact centre on 0300 1234 131
- calling out of hours on 01208 251300
- via a new portal process which will be live on 3rd April – www.cornwall.gov.uk/health-and-social-care/adult-care-services/safeguarding-adults/.
RCHT Professionals: The Adult safeguarding referral process to our team should still be followed – prior to a referral being submitted to Adult Social Care – via telephone on 01872 255741, via Maxims or email rch-tr.SGAdults@nhs.net. Once a referral is submitted on the portal, a copy of the referral needs to be forwarded to rch-tr.SGAdults@nhs.net.
For any queries on the new process, please contact 01872 255741
